Multiframe FAQ list


Multiframe System Requirements

Multiframe is a highly efficient program and does not require state of the art computers to run smoothly.  

Basically any computer that can run Windows XP or Vista can run Multiframe.

 

That said, the larger the designs you are working with, the more computationally intensive the analyses - so if you're dealing with large models then you need to scale accordingly.  Generally though, RAM is more important than CPU speed - so it's better to have larger amounts of memory than a faster processor.  We'd recommend at least 1GB of RAM for most users, and 2GB or more if possible. 

Multiframe is not multi-processor capable yet, so does not really benefit much from dual core or quad core machines at all.

 

Installing all of the Multiframe applications and documents requires a maximum of 100 Mb of disk space.

 

Note that - as with any design program - the use of a large (17" or more) monitor is recommended and to increase rendering speed for larger models we also suggest a dedicated video card that supports Open GL 1.2 ( recommended - not required).

We've typically found ATI or nVidia cards are ideal as they generally have excellent driver support and are readily available.

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Multiframe 11 library migration error

When installing Multiframe 11 you may see the following message.  This is caused by an issue when patching to 10.04.  

On XP\2000 systems you must copy LoadLibrary.llb and SectionsLibrary.slb from c:\program files\multiframe10\ to c:\program files\multiframe11\.

On Vista systems you must copy LoadLibrary.llb and SectionsLibrary.slb from c:\Users\Public\Documents\Multiframe\Multiframe10 to c:\Users\Public\Documents\Multiframe\Multiframe11

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Cannot Uninstall/Change/Repair Multiframe from Add/Remove Programs

If you updated an earlier version of Mulitframe to version 10.04 using a patch, the uninstall button may be missing from add/remove programs, when multiframe 10 is selected.  This problem is caused by a change in our installer program.  To uninstall the following must be run from the command line.

MsiExec.exe /uninstall {AA3A4386-9F99-45D8-B109-2D3F7B40BC5D}

This will remove Multifame 10 from your system.

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Error 1721 - installing on Windows Server 2003.

Currently there is a problem when installing on Windows Server 2003 machines.  You may get an "Error 131. There is a problem with this Windows Inst...." message towards the end of the installation process.  To get around this problem you must install the InstallShield update manager.  Then install Multiframe again.

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I have a network installation. When I update my software from 9.53 to version 10, do I also need to update the server?

Yes, with the version 10 release all the dongle drivers and license manager software has been updated in order to support our software on Windows Vista. This means that - even if you are not using Vista - you have to run the installer on the server also. See Installation Guide for more information.

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Do you support Windows Vista?

Formation Design Systems fully supports Windows Vista, including both 32-bit and 64-bit versions from Maxsurf version 13 onwards, and Multiframe version 10 onwards.

Versions prior to those listed above are not designed to work with Vista, and are not guaranteed to work correctly if used.

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What is the latest version of Multiframe?

Click here to find out the current shipping version for Multiframe.

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I have not updated Multiframe for a while, do I need to install all the patches or just the last one?

Our patches include the fixes and enhancements from the previous patch as well, so you can simply install the latest patch to update your software.

You do have to make sure that the update patch can be applied to the version you have currently  installed; i.e. the major version number needs to be the same.

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Do you support 64-bit Windows?

Yes, as of Maxsurf version 13, and Multiframe version 10, our software will now install and run correctly on 64-bit versions of Windows, including Windows XP 64-bit and Windows Vista 64-bit.

Versions of our software prior to those listed above do not support 64-bit Windows.

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Multiframe on MacOS or OSX

Update:

Formation Design Systems no longer develops or supports software running under the Macintosh OS or OS X. However, with Apple's announcement of Macintosh computers based on Intel processors, it is now possible to run the latest Windows versions of Formation Design Systems software natively on a Macintosh.

While it has always been possible to use Virtual PC to run Windows programs on a Mac, this is generally relatively slow and can have occasional compatibility problems. It is in fact not officially supported by us as we are unable to test this configuration sufficiently well.

The new Intel-based Macs allow you to use a tool called BootCamp to install and run Windows on your Mac, alongside your Macintosh OS. While it doesn't provide the live switching between the two that VirtualPC does, (it requires a reboot to switch) it does give you very fast Windows performance on the same machine you use from day to day. More details on BootCamp can be found on Apple's web site.

A third party also has a product named Parallels that offers a similar switching between OSX and Windows but without re-booting. Info on that can be found at www.parallels.com. We have not had an opportunity to test Parallel's compatibility with our software.

Given the very low cost of high performance Windows machines, and the increasing additional functionality of the Windows versions of our software, we recommend adding a Windows machine to your network and gradually moving over to it.

If you would like to cross-grade your Mac versions to Windows, please contact us for a quotation.

If you would like to see what new developments have been happening with the Windows versions of Multiframe, take a look at the latest newsletters.

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I want to model a cable as a tension only member. How come I get Shear forces and Bending Moments in these tension only members?

After you have defined a member as tension only, you have to look at the joint restraints of those members and make them pinned rather than fixed or rigid. That way bending moments or shear forces can not be transferred into the member.

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How do I model a truss?

The default behavior of Multiframe in regards to pinned and fixed joints and members is that all members and all joints are initially fully rigid. This means that there is complete moment transfer across each joint. If you wish to make a joint pinned for a truss situation, then you can use the Joint Type command to do so. This releases the moments and torsion at the ends of all the members attached to that joint. It also sets the rotations of that joint to zero.

If however you only wish to release the moments at the ends of some of the members connected to a joint, then you should use the Member Type command. In the Member Type dialogue you have an option of which moments and torsion to release.

In general you will want to use a pinned joint when analyzing a truss structure and you will want to use the releases at the end of a member when you want to have a frame where a part of the frame is pinned and the remainder is rigid. This is common when you have a continuous top and bottom chord in a truss, and you just wish to apply member releases to the bracing members between the chords.

You should not pin a joint and also pin the end of a member attached to that joint.

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How do I change the default Sections Library?

Multiframe automatically looks for a file named "Sections Library" in the same folder as the program. If it finds a file with this name, this library will be used. If you want Multiframe to use a different library (like the wood library), you need to rename the standard Section Library to say "Steel Library". Then, when the program starts up, it will not find a library with the standard name ("Sections Library") and it will prompt you to locate the library you wish to use. Note that you can also use this technique to have a number of sections libraries (for example one per project) available for use. Multiframe, Section Maker and Steel Designer are set up to use the same utilities disk you received with your original order, and thus the same sections libraries.

See also the Training manual for tips on Section Library management.

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